Privacy Policy

Effective Date: May 16, 2026

Recovery+ values and respects your privacy. Recovery+ is a wellness and recovery company that provides guided stretching, compression therapy, sauna services, cold therapy, recovery consultations, and related wellness services. We use appointment scheduling, membership management, and communication systems to support our clients and deliver services.

  1. INFORMATION COLLECTED

Recovery+ may collect:

  • Name

  • Phone number

  • Email address

  • Date of birth

  • Emergency contact information

  • Payment information

  • Wellness intake forms

  • Appointment history

  • Device/browser data

  • IP addresses

  • Website analytics

  • Marketing engagement data

  1. USE OF INFORMATION

Information may be used to:

  • Process payments

  • Manage memberships

  • Schedule appointments

  • Provide wellness and recovery services

  • Send confirmations and reminders

  • Provide customer support

  • Improve operations and service quality

  • Improve marketing efforts

  • Comply with legal obligations

  1. HEALTH INFORMATION

Clients may voluntarily provide health or wellness information relevant to services. Recovery+ uses reasonable safeguards to protect such information and only uses it to provide and improve services.

  1. THIRD-PARTY PROVIDERS

Recovery+ may utilize trusted third-party providers including:

  • Payment processors

  • Scheduling software

  • CRM platforms

  • Email marketing systems

  • SMS communication platforms

  • Analytics providers

These providers are only given access to information necessary to perform services on our behalf.

  1. MOBILE INFORMATION AND SMS PRIVACY

If you opt in to receive SMS messages from Recovery+, we may send appointment reminders, account notifications, membership updates, customer support communications, and promotional offers.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data, consent, and related personal information will not be sold, rented, shared, or disclosed to third parties for their marketing purposes.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

  1. SECURITY

Recovery+ implements commercially reasonable administrative, physical, and technical safeguards to protect personal information but cannot guarantee absolute security.

  1. MARKETING COMMUNICATIONS

By providing contact information and opting in where required, you consent to receive communications from Recovery+, including appointment reminders, operational notifications, wellness updates, promotional messages, and other relevant communications. You may unsubscribe from marketing communications at any time.

  1. COOKIES & ANALYTICS

Recovery+ may use cookies, analytics tools, and tracking technologies to improve website functionality, user experience, and business performance.

  1. CHILDREN'S PRIVACY

Recovery+ does not knowingly collect personal information from children under 13 without verified parental consent.

  1. DATA RETENTION

Recovery+ may retain records for operational, legal, regulatory, safety, and business purposes as permitted by applicable law.

  1. POLICY CHANGES

Recovery+ reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

  1. CONTACT US

If you have questions regarding this Privacy Policy, please contact:

Recovery+
concierge@joinrecoveryplus.com
(859) 374-8966
joinrecoveryplus.com